#Crate and barrel outlet new hampshire professional#

This person typically has more knowledge of sales techniques than furniture and is often instructed to push certain pieces that are overstock rather than give an honest assessment of quality.īy contrast, everyone knows that a Mercedes is a better type of vehicle than a Mazda. Only when you get to the store and talk with a sales person may you be educated about the quality of a particular piece. The bulk of consumers' knowledge about furniture comes from sales circulars and marketing designed to reveal discounts. People shop for furniture so infrequently in their lives that it presents more confusion than most other types of purchases.

Here is a furniture guide I found online a few years ago describing the quality of different furniture brands: It was & is a poorly made piece of junk - the dogs like it! At $750 we feel like we really go hosed on the deal! I can’t say enough bad about La-Z-Boy & recommend you buy anyone else’s furniture instead. FWIW, we ended up paying $750, the deposit, for the chair. We’re honest people, but when you sell junk & refuse to stand behind your products, please don’t expect to get paid. Afterwards, the local store we purchased it from hounded us for payment & even sent people to our home to try to intimidate us into paying. They apparently never replied to CapOne & the charge was removed from our account. They refused to replace the chair so I contested the charge on our CapOne card. About 5 weeks later the replacement chair back was delivered to us & the fabric was torn worse than the first. He came out, ordered a new chair back & touched up the rockers as best as he could. We called customer service to request a replacement & we’re told a repairman would need to look at the chair first. When originally delivered, the back fabric was torn & both wooden rockers were gouged & chewed up. We put 50% ($750) down when we ordered it. An oversized rocker-recliner we bought about 5 years ago was & is a complete disaster. More recently, we purchased a few pieces from them & found them to be very poorly made. We purchased most of our chairs & couches from them. In our experience from years back, La-Z-Boy was decent quality furniture. īut I have no way of knowing if the quality is still the same today. We bought a sofa and love seat from Leathercraft about 8 years ago that has held up well. (Don’t get me started on this issue with woman’s clothing.

It’s related to ”shrinkflation.” But instead of reducing the size of a ketchup bottle and keeping the price the same, the manufacturer reduces the quality of the product to limit price increases.

This doesn’t seem to be an unusual phenomenon. I absolutely agree with your notion that what was once a good quality brand has deteriorated a lot over the last decade (maybe more). The cushion is attached to the sofa back, so there is no way to remove it for repair. We bought a LaZBoy sleep sofa in microfiber about 5 years ago, and one of the back cushions seams split within 18 months. Never again.ĮTA: I think LaZBoy probably used to be better quality as evidenced by the people who say 'I've had mine for X number or years.' It seems in recent years the quality has declined. Once they go we'll get rid of this awful thing. The bolts come off all the time, the upholstery never fit correctly, one of the three recliners within the sectional has already broken so we're down to two sections that recline. In hindsight we should have chosen a microfiber or similar as those last forever. The stock fabric is woven and it looked worn after a year. We bought a very expensive (albeit very comfortable) sectional sofa from LaZBoy about 4 years ago and it is a piece of s**t. If you are looking for bargains (any brand), see if there is a 'Dump' store near you. We reupholstered the la-z-boy recliner at the same time so it all matches now.

#Crate and barrel outlet new hampshire professional#

We did have the love-seat and sofa-bed professional reupholstered a few years ago and if any hardware breaks they will replace it (no charge for material, only labor). 27 years later everything is still working great. We bought a La-z-boy sofa bed, love-seat (dual recliner) and cocktail table, 3 end tables and a sofa table in 1995. The la-z-boys were nice and very comfortable but not so much more that I feel it warrants the extra price.įor those who have purchased a la-z-boy in the past - how is the quality? are they worth it? or is all furniture at these stores basically the same? But ive noticed that la-z-boys are significantly higher price than the big furniture stores (here we have ashleys, jeromes, living spaces, etc) Looking for a new couch and weve checked out a few places.